FAQs

What is Qe Zero?

Qe Zero is an online fashion store offering stylish clothing, footwear, and accessories designed to keep you confident, comfortable, and trendy.

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Where do you ship?

We currently ship to all U.S. states. (International shipping coming soon!)

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How long does shipping take?

• Processing Time: 1–3 business days (Mon–Sat)

• Shipping Time: 7–12 business days
  Your total delivery time = processing + shipping.

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Do you offer free shipping?

Yes!

• Orders $100 or more → Free Shipping

• Orders $1–$99 → $7.99 Standard Shipping

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What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, unworn, and in their original packaging. Please see our Return Policy page for details.

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How can I track my order?

Once your order is shipped, we’ll send you a tracking number via email. You can track your package on the carrier’s website.

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Do you offer wholesale orders?

At the moment, we focus on individual fashion shoppers. However, for wholesale inquiries, please contact us directly at contact@qezero.shop

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How can I contact you?

You can reach us anytime via:

Email: contact@qezero.shop
Phone: +1(323) 999-2844
Live chat available on site